ICFE eNEWS #13-01 - January 10th 2013
Introduces New Certification -
Certified Consumer "Debt Collection Compliance Specialist"
The New DCCS™ Course is accepted for 5 CEUs
San Diego, CA - The Institute of Consumer Financial Education
(ICFE) has introduced for January 2013 a new certification
course titled: Certified Consumer
"Debt Collection Compliance Specialist" (DCCS™). It has been
accepted for 5 CEUs by the AFCPE and variety of other
The ICFE's new DCCS™ program is about debt collection
compliance. Nearly every financial counselor has encountered an
overbearing collector sometime in their career and many felt
somewhat helpless because they were not fully aware of the Fair
Debt Collection Practices Act (FDCPA). The new Certified
Consumer "Debt Collection Compliance Specialist" program
educates trains and equips financial counselors with the
knowledge needed to determine if the debt collector is in
compliance with the law.
Service members who are deployed and who may also be in
collection are entitled to special benefits under the
Servicemembers Civil Relief Act (SCRA) of 2003. The DCCS™ course
completely covers the SCRA benefits and much more.
Learning how debt collectors are trained including using
social medias is another chapter. The most common FDCPA
violations made by collectors are included too. Students will
also learn how to document violations of a debt collector
against the FDCPA law and, importantly, what specific steps to
take on behalf of the consumer if a collector breaks the law.
The FDCPA limits the communications between debt collectors and
debtors. The DCCS™ course covers all the details and the
so-called "mini-Miranda" statement.
Any credit or debt counselor, as well as financial planners
and military command financial specialists taking this course
will gain the knowledge to better deal with aggressive debt
collectors on behalf of their constituents and because they know
the FDCPA can tell if immediately if a collector or collection
companies are in compliance.
ICFE has certified over six thousand professionals in seven
different specialty certification programs. These professionals
are employed by a wide range of organizations including consumer
credit and debt counseling organizations, credit unions and
other financial institutions, student loan lenders, cooperative
extension system, all branches of the military, mortgage, real
estate, and financial services firms; law enforcement, and other
government agencies. Many others are private practitioners
including notary public, attorneys, CPAs, CFPs, privacy
professionals, fraud investigators and consumer educators.
The DCCS™ program is accepted for 15 continuing education
credits by the AFCPE
and other financial planning associations.
Find out more about DCCS™.